Q: What is your return policy?
A: We have a no return policy.
Q: When can I expect my order to arrive?
A: After allowing 3 business days to process your order, you can expect your order to arrive within 7 -12 business days.
Q: What forms of payment to you accept?
A: We accept Paypal, Money Order, Cashier Check
Q: Can I place an order online and have it shipped to a different address?
A: Yes during the checkout process you will be asked if the shipping address is different from the billing address.
Q: Are the colors and shades of makeup on your website exact?
A: Colors on the internet are subject to a monitors color calibration, Therefore, we cannot guarantee that what you are seeing is 100% true to the color of our products.
Q: When can I expect to recieve my apparel items?
A: After allowing 3 business day to process your order, you can expect your order to arrive within 14-20 business days.
Q: I dont see Credit Card as a check out option.
A: Inorder to see the Credit Card option you first need to fill out your billing address.
Q: What is rhodium plating?
A: Rhodium, which is a member of the platium family, is a metal that is durable and hard. It has a whitish and silver apperance. When plated on other metals it produces a bright, shiny and long lasting silver-colored finish. This coating helps protect the silver from tarnishing, scratching, and corrosion.
Q: What is sterling silver?
A: Sterling Silver jewelry is composed of 92.5% (925 parts per thousand) silver and 7.5% copper alloy. The copper increases the silvers hardness. It can be polished into a higher sheen than any other white metals.
Q: What is a Cubic Zirconia (CZ) Stone?
A: Cubic Zirconia is the finest substitute for diamonds. It can come in various colors and with the proper cleaning, it will retain its beauty for years. It is a synthetic gemstone that is chemically comprised of from a cubic form of ziconium oxide and yttrium oxide. Cubic Zirconia's are cut in the same way diamonds are cut. Depending on the styles, our CZ's are both machine-cut and hand-cut. CZ's are so solid that it outweighs a diamond of the same millimeter diamerter by 1.7 times more.
Q: How do I care for my sterling silver jewelry?
A: To prevent jewelry from damage, store your sterling silver jewelry in a cool, dry place individually in pouches or plastic bags to keep them from environmental harm. Do not rub jewelry with coarse fabric, it may scratch the jewelry surface. Clean your jewelry with a damp cloth of warm water-detergent solution, then rinse well with clean water and air dry. Last polish with a lint-free soft cloth. If your jewelry becomes tarnished, use a polish solution or a polishing cloth to clean the piece of jewelry. |
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